Quality
About Holder Our Clients Quality Safety Locations
"Quality is never an accident. Quality is the result of intelligent effort." - John Ruskin 
At Holder, our quality program is founded on intelligent effort. Each aspect of our work product contains the elements necessary for quality. We have developed a comprehensive Quality Control System that begins with our preconstruction services and continues through post-construction, operation and maintenance. Our built products exemplify our company culture and represent the highest standard in the industry. Our Quality Control System includes:
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Quality Systems Document (each department summarizes departmental quality processes)
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Quality Responsibility Matrix (lists Responsible, Support and Approving parties for each task)
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Project Quality Plan (project specific plan, field prepared)
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Quality Control Record (field team completes for each phase)
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Measurement and Benchmarking (project and departmental metrics constantly compared to industry data)
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Warranty Access Management or W.A.M. (a state-of-the-art proprietary system our Warranty Department uses to track all open warranty items until they are closed to the owner's satisfaction)
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